As in, I’ll re-open one of my BMPR files, and then all of the files that were open pre-crash will still continue to open. Now, here’s the worst part of it all: even after I restart my computer, the bugs described above almost always persist. (I see that someone else has mentioned this bug as well: “Balsamiq 3 sometimes won’t open after if freezes and I force quit the application”) Once I kill the process, re-launch Balsamiq 3, and have all of the files auto-open again, then if I were to click on another BMPR file to open it up, all the toolbar icon does is flash that yellow / orange notification color the file that I attempted to open does not open. This screen can’t be closed anymore unless I kill the process it just hangs there. On some occasions (not always), after I try to re-launch and then close out of the now bug-ridden app, I get a weird blank Balsamiq screen. I can, however, click on the built-in trash icon to delete the item. E.g., if I focus on an element, I cannot then use the DELETE button to delete the element. This bug happens every time the app crashes and then is re-launched.Īdditionally, keyboard functionality that normally works suddenly becomes limited. Perhaps the most frustrating bug is that if you left-click on any element and then try to click off of it by clicking on any of part of the canvas, then the focus remains on the clicked element. If I then close all of the files, kill the process again, and re-launch, the app still attempts to open all the pre-crash files. But it’s frustrating because, after all files have been opened, they’re all buggy!

This is understandable, as I know this behavior occurs when re-launching a crashed browser (the browser will attempt to open up all of the tabs that you had prior to the crash). If, however, I had multiple files open in prior to the crash, then all of the files will re-open. Otherwise, I cannot re-open Balsamiq (attempting to open a BMPR file without killing the process first results in nothing happening).Īfter I kill the process in Task Manager, then I can re-open the BMPR file. What happens after app crashes / stops responding:īalsamiq 3 process continues to run after I close out of the program, so I have to kill it through Task Manager. Note: I had 4 different projects open when the crash occurred. Integrated graphics card: Intel HD Graphics 4600 Processor: Intel Core i7-4770 CPU 3.40GHz However, how the app handles the crash is honestly one of the most frustrating user experiences I’ve had to endure. I’m not sure of a consistent method of reproducing this bug, as I am unaware of what causes the app to crash.

Balsamiq app